Archives for 2024

The M Team

 

Earlier this summer, we took two of our granddaughters to India. We enjoy taking grandchildren to foreign places after their bar/bat mitzvah. Most of the time we take 2 or 3 cousins, but sometimes it just works out to take siblings. These two delightful young ladies were a joy to travel with. Having been on numerous foreign trips with their parents and siblings, they are seasoned travelers who understood when our ride from Manali to Dharamsala consisted of some 7 hours of hairpin turns over bumpy roads. One remarked, “It only felt like 4 hours.”

I won’t go into detail, because this isn’t what this post is about, but I became ill close to the end of the tour and had to be hospitalized in an ICU in Delhi (the city is Delhi; a section of the city is called “New Delhi”).

So as not to ruin the girls’ trip because there were three more days with with highlights such as the Abha Neri Stepwell and the Monkey Temple and the Elephant ride and the Bollywood movie) and because there was no better solution (the girls sitting in a hospital lobby for hours on end??) my husband continued the tour with the girls while I was in the hospital. We agreed then and are certain now that it was the right decision.

Through the magic of WhatsApp, I kept my children informed as to what was happening to me. At some point (I am guessing it was very very early in this saga) the MTeam began its deliberations and planning. My 5 children went into immediate action, determining what had to be done and doing it- informing the insurance, deciding who should come to be with me, canceling my air ticket, monitoring what was being done for me at the hospital (MTeam affiliate and now full member- also known by my insurance as my daughter Nurit- was our wise medical consultant who was monitoring everything going on with me scrupulously). The MTeam worked like a well-oiled machine and nothing was left to chance- WhatsApps (I was not allowed to use my phone at all in the ICU, but since I was alone, they allowed me to use it on silent), photos of the injury, photos of my medical chart, questions that I never would have thought of for the doctors (I think every specialist in the hospital visited me at least once)… everything was monitored- and by the end of my second day there, my oldest son informed me that my middle son was on the plane on his way to be with me. At least 3 other children (including my daughter Nurit- who is actually my daughter-in-law) were ready and willing to come.

My son arrived and from then on he paved the way- interacting with the doctors and the hospital bureaucracy- in a foreign country where the most reliable English speakers were the doctors themselves who were exceedingly busy. He provided me with light and happiness.

The care was topnotch. The doctors followed every system; they monitored everything, Each specialist visited each day and gave feedback- Thank G-d, it was always positive feedback.

Meanwhile the MTeam was working in the background, dealing with the myriad of paperwork and reports requested by the insurance company. They were giving me strength through their messages and I felt held in their loving arms.

But all of this is not really about me and the hospitalization. It is about the MTeam- about my children working together- about how everyone contributed to the discussion and everyone added their input to the plan. It is about how they all kept in touch and how they all worked for one goal- to get me home healthy.

Of course every story should have a moral and of course mine does: When raising children there are some things people should remember

  1. Someday they will grow up and like it or not, there may be situations when you will need them to help you.
  2. If you have 5 children, 5 intelligent, caring heads are able to achieve the impossible.
  3. If you are lucky enough to have a Nurit, you have hit the Jackpot.
  4. Therefore: Take good care of your children, because someday, they may be the ones who make it all happen for you.
  5. Give them opportunities to think creatively.
  6. Show them what love and caring are.
  7. Respect their intelligence.
  8. Love and appreciate them
  9. Be ready to deal with a group of Super-Heroes!!!!

End of story: My son was magnificent in dealing with the hospital, he rode over an hour- and then walked through the main bazaar to get us food from Chabad, he brought me snacks, and on our shabbat (the day before we left India) I had a private room where we sat and talked all day and every moment was a delight. Air India had stopped flying, but we were able to return home via Dubai and blessedly touched down Monday morning.

The caring and kindness continues- with daily dressing changes by my daughter (Maccabi Healthcare sent me a list of cities – not including Modiin- where I could get my dressing changed daily)  under Nurit’s supervision, Prepared food, fruits and vegetables- literally everything we need is being provided. What a blessing! Whatever I did for my children has been returned to me 500-fold.

 

 

My Friend Rita

 

Last night I received the tragic news of the passing of my dear colleague, Rita Silber. Rita was my friend and I will always miss her.

On the train to Machu Picchu

 

Rita and I met as colleagues- tour managers. Rita had years of experience and I was still fairly new. Rita, fluent in French, Hebrew, English and who knows how many other languages, was not only a consummate professional, but she was a warm, accepting colleague.

Rita and I had many adventures together. Once she led a group of French speakers to Vietnam and Cambodia alongside the group I led of English speakers. We worked together, side by side like a well-oiled machine. I never could achieve her level of elegance, but I certainly enjoyed her company.

I can’t remember at what point in our relationship we did Ecuador, Galapagos Islands, and Peru together, but we did that tour together twice. The first time, she was learning the route which I had already done . On that tour we had a largely Australian group. Both of us were worried about our lack of experience with Australian groups and were concerned about such things as the possible different sense of humor they might have. The group (which also included members from the US and Great Britain), turned out to be absolutely delightful- happy, spirited people with a robust sense of humor. We very much enjoyed that tour.

That tour was preparation for a much larger tour (about 50 people) that was a high level tour for VIPs.  We had another guide, a seasoned expert (fluent in 15 languages- yes, really!), Rita was our logistics person and we also traveled with our own chef and a mashgiach (kosher supervisor). Rita always knew how to get what we needed and even more from the hotels where we stayed. She never compromised on the quality of accommodations or service and most of the time, it was her charm that influenced people. However, when the powers that be were not cooperative, she knew how to be firm and she did prevail.

That tour was challenging in many ways- we had to deal with the leader of the group who was not aware of the limitations we dealt with and who had a very short fuse. We were, for the only time in her career, our colleague’s 40 year long career, and mine, of course, told by our guests that we were to sit at the staff table! The guests did not even learn our names. Our experienced colleague, Rita, and I all began to count the days until the tour would be over.

In the Galapagos, Rita and I got a very large room with a balcony on the ship. The leader of the group had rented the entire ship which held 100- and even with staff, we numbered only about 55- so there were cabins available and the staff on the ship gave us a premium room. One night we had a really rough sea. Apparently, I slept through most of the movement. When I got up in the morning, Rita said to me something about how rough the sea had been. I told her I didn’t notice. She said, “then how do you explain when you got up in the middle of the night you were running from one side of the room to the other!” We both burst out laughing, because I did have a vague memory of that…

When we arrived in Lima, Peru, one couple had mistakenly been assigned a room with a double bed instead of the twin beds they had requested. Rita and I, who were sharing a room, gave our room to them and we slept head to foot- but we did giggle a lot and made the best of it.

After our arrival in Cusco and subsequent visit to Machu Picchu, we stopped at Sacsayhuaman where the Incas had put up walls of huge rocks. It was a place just ripe for photos and so the group all stood in front of one of the rock walls and handed us about 50 cameras. Now this was already during the digital age and really, one or two photos would have been enough to distribute to everyone,. But they insisted we take a photo with everyone’s camera. So once they settled into their places, we started taking pictures. It was a sunny day and virtually all of them were wearing sunglasses. After we started taking the photos, we got yelled at: We hadn’t told people to look our way. We could not see their eyes. In a group that large, it was hard to see any details. But we took the pictures again!

The last night, the leader decided that he had made a wrong decision about the venue for their last group activity. We were in a restaurant where Rita had been supervising the preparation of dinner for several hours. This leader wanted the restaurant to exclusively serve his group and actually went and offered money to people who were either waiting for their order or eating- to leave the restaurant. All three of us were appalled. Rita left the restaurant and walked back to the hotel and rented a large meeting room for a significant amount of money so they could have their private meeting. The hotel was a good 15-20 minute walk away and all of that was necessitated by the poor planning of their leader. When we returned to Israel, it was to a letter sent to the company about the incompetence of all of the guides. Our boss was not impressed. He knew who he was dealing with.

After that adventure, Rita joined me on a trip to Japan, to learn yet another destination for her touring. We spent some pleasant time there as well.

Over the years, she and I would meet from time to time for coffee or for lunch and always for interesting and pleasant conversation. Rita was a remarkable person and I will miss her.