Last night I received the tragic news of the passing of my dear colleague, Rita Silber. Rita was my friend and I will always miss her.
On the train to Machu Picchu
Rita and I met as colleagues- tour managers. Rita had years of experience and I was still fairly new. Rita, fluent in French, Hebrew, English and who knows how many other languages, was not only a consummate professional, but she was a warm, accepting colleague.
Rita and I had many adventures together. Once she led a group of French speakers to Vietnam and Cambodia alongside the group I led of English speakers. We worked together, side by side like a well-oiled machine. I never could achieve her level of elegance, but I certainly enjoyed her company.
I can’t remember at what point in our relationship we did Ecuador, Galapagos Islands, and Peru together, but we did that tour together twice. The first time, she was learning the route which I had already done . On that tour we had a largely Australian group. Both of us were worried about our lack of experience with Australian groups and were concerned about such things as the possible different sense of humor they might have. The group (which also included members from the US and Great Britain), turned out to be absolutely delightful- happy, spirited people with a robust sense of humor. We very much enjoyed that tour.
That tour was preparation for a much larger tour (about 50 people) that was a high level tour for VIPs. We had another guide, a seasoned expert (fluent in 15 languages- yes, really!), Rita was our logistics person and we also traveled with our own chef and a mashgiach (kosher supervisor). Rita always knew how to get what we needed and even more from the hotels where we stayed. She never compromised on the quality of accommodations or service and most of the time, it was her charm that influenced people. However, when the powers that be were not cooperative, she knew how to be firm and she did prevail.
That tour was challenging in many ways- we had to deal with the leader of the group who was not aware of the limitations we dealt with and who had a very short fuse. We were, for the only time in her career, our colleague’s 40 year long career, and mine, of course, told by our guests that we were to sit at the staff table! The guests did not even learn our names. Our experienced colleague, Rita, and I all began to count the days until the tour would be over.
In the Galapagos, Rita and I got a very large room with a balcony on the ship. The leader of the group had rented the entire ship which held 100- and even with staff, we numbered only about 55- so there were cabins available and the staff on the ship gave us a premium room. One night we had a really rough sea. Apparently, I slept through most of the movement. When I got up in the morning, Rita said to me something about how rough the sea had been. I told her I didn’t notice. She said, “then how do you explain when you got up in the middle of the night you were running from one side of the room to the other!” We both burst out laughing, because I did have a vague memory of that…
When we arrived in Lima, Peru, one couple had mistakenly been assigned a room with a double bed instead of the twin beds they had requested. Rita and I, who were sharing a room, gave our room to them and we slept head to foot- but we did giggle a lot and made the best of it.
After our arrival in Cusco and subsequent visit to Machu Picchu, we stopped at Sacsayhuaman where the Incas had put up walls of huge rocks. It was a place just ripe for photos and so the group all stood in front of one of the rock walls and handed us about 50 cameras. Now this was already during the digital age and really, one or two photos would have been enough to distribute to everyone,. But they insisted we take a photo with everyone’s camera. So once they settled into their places, we started taking pictures. It was a sunny day and virtually all of them were wearing sunglasses. After we started taking the photos, we got yelled at: We hadn’t told people to look our way. We could not see their eyes. In a group that large, it was hard to see any details. But we took the pictures again!
The last night, the leader decided that he had made a wrong decision about the venue for their last group activity. We were in a restaurant where Rita had been supervising the preparation of dinner for several hours. This leader wanted the restaurant to exclusively serve his group and actually went and offered money to people who were either waiting for their order or eating- to leave the restaurant. All three of us were appalled. Rita left the restaurant and walked back to the hotel and rented a large meeting room for a significant amount of money so they could have their private meeting. The hotel was a good 15-20 minute walk away and all of that was necessitated by the poor planning of their leader. When we returned to Israel, it was to a letter sent to the company about the incompetence of all of the guides. Our boss was not impressed. He knew who he was dealing with.
After that adventure, Rita joined me on a trip to Japan, to learn yet another destination for her touring. We spent some pleasant time there as well.
Over the years, she and I would meet from time to time for coffee or for lunch and always for interesting and pleasant conversation. Rita was a remarkable person and I will miss her.